Home → Records → Interactions page → Overview
7.1. Overview
Interactions enable users to track all communication between your organisation and each secondary record (contact).
Interactions can be logged for emails, telephone calls, in-person meetings and mail correspondence.
By default, when loading this page, interactions from within the last 180 days will be displayed. To view interactions outside of this date period, or to refine the dates, please use the Date Selector.
Please note that interactions generated via the Bulk Contact tool can be viewed using the "Interactions For Bulk Contact Only".
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