HomeIntroduction to RubiCRMTasks/AlertsCreating an alert against an interaction

4.11. Creating an alert against an interaction

Users can create alerts against an interaction to notify another user of a message and what that message is linked to.

Select the Alert For Others option to create an alert for another user as part of an interaction.

 

Once selected, enter the details for the alert in the section shown below.

 


 

Create an alert against an existing interaction

If the interaction has already been created and you wish to add an alert against the interaction open the interaction and click the bell icon () and choose Add Task/Alert.

 

Fill in the details on the right to create an alert for another user.

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