Home → Introduction to RubiCRM → Paid services → Custom development/request
6.2. Custom development/request
RubiCRM aims to innovate and develop new functionality for the betterment of the RubiCRM user base. This development is driven by our Product Hub and the needs expressed by our clients.
In addition to the Product Hub, we develop new functionality based on our expertise.
We advise posting functionality requests to our Product Hub which will be reviewed by our team.
As each organisation is unique your request may not be something we can publish to the core system and require custom development.
Custom development is priced at: £100 (ex VAT) per hour
If you wish to make a custom development/request please submit a support ticket through the Support Centre.
We will quote the price of the request and require written approval before proceeding with any work. If the requirements of the project change following your initial quote and any additional development time is accumulated/anticipated this will be quoted separately.
Please note if your request exceeds 5 hours of development/work (£500 ex VAT) we may require an initial deposit before work can commence to ensure your commitment to the request.