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3.3. Sending bulk contacts
Sending Bulk Contact Emails
To send a bulk contact email, select the "SEND" button.
On submission, your bulk contact will be added to the queue for processing. The bulk contact queue runs relatively quickly following the submission and will generate individual emails to all "To" recipients.
When sending via the Rubi Outlook Plugin, your emails will be delivered to Drafts automatically when using the bulk contact tool for more than 10 emails, or if the emails were due to send more than 10 minutes ago.
Please note we do not advise sending high volumes of emails via the Rubi Outlook Plugin due to Outlook throttle limits.
Sending Bulk Contacts Using SMTP
You can send bulk contact emails using SMTP if you have set up an SMTP account against your Rubi User account. Please view the related article on how to set up an SMTP account.
Sending bulk contacts via SMTP is the more robust way to send our emails from RubiCRM. Emails sent using SMTP will be sent via our dedicated email service which is designed to handle high volumes of emails being sent.
Sending Bulk Contacts From Outlook Plugin
If you have chosen to send your emails via the Rubi Outlook Plugin please ensure you are logged into the Outlook Plugin on your desktop Outlook app.
If you choose the send type of "Plugin - Send" assuming you are logged into your Outlook Plugin the email will be sent straight away and can be viewed in your Outlook "Sent" folder.
If you choose one of the Plugin Draft send type options your emails will be added to your Outlook "Drafts" folder or the emails will be automatically opened on your screen.
This gives you the option to first view your emails before sending them. Once you are happy you can either send the emails individually or in one go. To send the emails in one go click the "Rubi CRM" tab in your Outlook to open the "Plugin Options" popup. From the popup select "Send Drafts".
For more information on the Rubi Outlook Plugin please review our related article.
Commonly Asked Questions
1. I picked to send my bulk contact using a Plugin send type but my emails are not in my Outlook. How do I bring them to my Outlook?
In this case please ensure you have logged into your Rubi Outlook Plugin using the email address you used to log into RubiCRM to create the bulk contact. Once logged in open the "Plugin Options" popup by clicking the "Rubi CRM" tab in Outlook. From the popup select "Reconnect" and then "Check Email Queue". You emails should now be pulled into Outlook.