HomeIntegrationsRubi Data Protection Portal (RDPP)Setup

3.2. Setup

Your RDPP will be set up for you but you must complete one step. You must specify an email address to receive information updates and "Right to Erasure" requests.

When a "Right to Erasure" request has been made the user's details will automatically be deleted from RubiCRM. However, you must delete the user's details from any third-party system you use such as Mailchimp to ensure all data about the user is deleted. For example, to comply with GDPR you must delete the contacts in Mailchimp not simply archive them.

To set who should receive these notifications you must be a Rubi System Admin. If you are a Rubi System Admin please navigate to Main Menu > System > Settings. From there you will see the "Settings" section. Please search for "Data Protection Staff Email" using the search bar. Update the field with the email address you would like to receive the notifications.

 

When a "Right to Erasure" is made by a user your "Data Protection Staff Email" will receive an email like the one below:

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