HomeIntegrationsRubi Outlook PluginLog an interaction from Outlook

1.3. Log an interaction from Outlook

Users can log sent or received emails as an interaction in RubiCRM, directly within Outlook.

To log an email as an interaction using the plugin, open the sent or received email and then select the "Interaction" option as shown below.

 

When the popup window appears, select the appropriate Service and Outcome for the interaction.

You can also link your interaction to an existing event by selecting it from the Event drop-down list.

Graphical user interface, text, application, emailDescription automatically generated

 

Once the details have been added to the pop-out window, select the "OK" button to log the email interaction.

To view a video on "Logging Emails" click here.

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