Home → Marketing → Membership comms → Overview
5.1. Overview
The "Membership Comms" module allows you to schedule communications with your members at specific points throughout the membership year. These emails are designed as touch-point emails to increase membership engagement but more importantly, save up some time for the membership team.
One email you may want to set up may be a welcome email to new members after one month of joining your organisation. This will help you stay in touch with your members and keep them engaged with your company.
The RubiCRM team have added default templates which you can clone and make use of. Please find these templates in the Main Menu > Marketing > Templates page under the folder "Rubi Default - Membership Comm Emails".
Our Guidance
We would advise creating membership comms with appropriate names (Comm Name). That way it will be easier for you and your team to know the purpose of each setup communication.
For example, using a naming convention of "MC - 1st Year - 1st Month". Staff will understand this communication to be for members in their first membership year and the communication to send in their first month of membership.
If support is required from the RubiCRM Support Team then our team will be able to identify the intent of the communication.
If you are looking to send a comm a couple of days after a member has newly joined or renewed you will want to select "Exact Anniversary Date" for "Send Date", set "Month of Membership" to "0" and "Day of Membership" to the number of days after you want the user who has joined/renewed to receive the comm.