Home → Marketing → Scheduled emails page → Overview
4.1. Overview
The "Scheduled Emails" module enables users to add, edit clone and remove scheduled emails for events and training courses.
Once selected, the scheduled emails page will display upcoming scheduled emails within a grid.
The data within the activity grid can be sorted, grouped, filtered, categorised and exported.
To view a video on "Scheduled Emails" click here.
More Information
RubiCRM provides default scheduled email templates. We provide the following templates with our guidance on how to best use them:
- In-Person Pre-Event Email : Send a day before the event date to users with an "Active" booking status.
- In-Person Post-Event Email : Send a day after the event date to users with an "Attended" booking status.
- Online Pre-Event Email : Send a day before the event date to users with an "Active" booking status.
- Online Post-Event Email : Send a day after the event date to users with an "Attended" booking status.
- Cancelled Email : Send a day after the event date to users with a "Cancelled" booking status.
- No Show Email : Send a day after the event date to users with a "No Show" booking status.
- Postponed Email : Send as soon as event has been cancelled or postponed to users with an "Active" booking status.
To make best use of the scheduled email functionality we advise clients to update booking statuses accurately following a register taken at the event to ensure the correct emails are sent to your clients.